Effective and last updated on 22/09/2024
1. Introduction
Welcome to JANvertise! We prioritise your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, www.janvertise.com. Our platform allows service providers to list their services and clients to connect with them directly. By using our platform, you agree to the practices outlined in this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
Personal Information Provided by Users:
We collect personal details such as names, emails, and preferences when users interact with our website, for example, by contacting service providers or subscribing to newsletters.
Personal Information Provided by Service Providers:
When you create a listing, you provide personal details such as your name, contact information (e.g., phone number, email, or social media links), location, and service description. This information will be visible to users searching for services on our platform.
Automatically Collected Information:
We may automatically gather data such as your IP address, browser type, and browsing activity when you visit our website. This helps us understand and improve your experience.
Marketing Data:
We collect information through cookies, analytics, and other technologies to understand user preferences and deliver targeted advertisements.
Additional Information:
We may collect other information, such as your mobile number, social media profiles, and approximate address if required for specific services or features.
3. How We Use Your Information
For Service Providers: We use your personal details to create and manage your service listing. This information is visible to users searching for services and enables them to contact you directly through the contact details you provide.
For Users: We use collected information to enhance our website, respond to enquiries, and analyse usage patterns to improve our services.
Improving Services: Analysing data to enhance platform functionality, user experience, or service quality.
Personalisation: Customising content, recommendations, and communications to suit individual preferences.
Compliance: Fulfilling legal obligations or addressing disputes and complaints.
Customer Support: Resolving issues or responding to queries effectively.
Research and Development: Using aggregated data to develop new features or services.
Reviews and Feedback: Collecting and displaying user reviews and feedback to build trust and improve service quality.
Listing Statistics: Allowing service providers to view engagement metrics, such as views or clicks on their listings.
Improving SEO: Using data to optimise listings and the website for better search engine visibility.
Notifications: Informing users about new or updated listings relevant to their interests.
Marketing and Advertising: With explicit consent, your data may be used to tailor and deliver personalised ads, marketing campaigns, or promotional materials.
Lead Generation: We may use collected data to identify and generate new leads for targeted advertising purposes.
Internal Reporting and Business Planning: Using data to generate reports and inform business decisions.
Fraud Prevention: Analysing data to detect and prevent fraudulent activity.
Service Updates: Informing users about updates to terms, conditions, and policies.
Community Building: Facilitating community interactions, such as forums or discussion boards, if applicable.
Legal Defence: Using data in case of a legal dispute or to protect the rights of JANvertise.
User Engagement Analysis: Tracking how users engage with content to improve engagement strategies.
Backup and Recovery: Storing data backups to ensure business continuity.
Surveys and Market Research: Collecting feedback or insights through surveys or research activities.
Content Moderation: Reviewing and moderating user-generated content to ensure compliance with platform guidelines.
User Communication: Sending notifications or messages regarding account activities, reviews, or community updates.
Feature Testing and Development: Using data to test new features or make improvements to existing functionalities.
Account Management: Assisting users with account settings, preferences, and troubleshooting.
4. How We Share Your Information
With Users: The information from service provider listings, including contact details, is visible to users searching for services on our platform.With Service Providers: When clients contact service providers through the details listed, this communication is solely between the two parties. JANvertise does not facilitate or intervene in these communications.
Legal Requirements: We may disclose your information to comply with legal obligations or processes.Third-Party Service Providers:We may share data with third-party service providers for the purpose of delivering services, conducting analytics, and providing targeted advertisements. We require these third parties to use your personal information only for the purpose for which it was shared and to not retain it longer than necessary.
Marketing Partners: With your consent, data may be shared with marketing partners for lead generation and promotional activities.
Business Transfers:If JANvertise is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Community Building: Data may be shared to support user engagement in community features, such as forums or discussions.
Research and Development: Using aggregated data for feature testing, service improvements, and business planning.
5. Data Security
We implement robust security measures to protect your personal information from access, disclosure, or alteration. However, please note that no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Regular Audits: We conduct regular security audits to ensure data protection measures are up-to-date.
Data Breach Procedures: In the event of a data breach, we will notify affected users and authorities as required by law.
6. Your Rights
You have the following rights regarding your personal data:
Access and Correction:
You have the right to access and correct your personal information. You can update or delete your details by editing your listing, user settings, or by contacting us at hello@janvertise.com.
Opt-Out:
You can choose not to provide certain information, but this may limit your access to some features or affect your listing.
Right to Withdraw Consent:
You may withdraw consent for data processing at any time. This can be done by contacting us at hello@janvertise.com.
Right to Erasure:
You can request the deletion of your data under certain conditions, such as when it is no longer necessary for the purposes it was collected.
Right to Object:
You can object to the processing of your data for specific purposes, such as marketing, by contacting us at hello@janvertise.com.
Data Portability:
You may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Lodge a Complaint:
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.
7. Retention of Your Information
We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. If you terminate your account, we will retain your information for up to 90 days unless longer retention is required by law or for legitimate business purposes.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies for more information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date at the top will be updated. We encourage you to review this policy regularly. Significant changes will be communicated via email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@janvertise.com.
